Cornwall Air Ambulance Wins Top Volunteering Award Again
Recognition for Our Community’s Lifeline
For the third consecutive time, Cornwall Air Ambulance has earned the prestigious Investing in Volunteers award, cementing its reputation as a leader in volunteer management across the UK. This accreditation, valid until 2029, represents more than just a certificate on an office wall—it’s recognition that the charity genuinely values and supports the 300 ground crew volunteers who keep this vital service operational.

The assessment process was rigorous. External evaluators conducted a thorough six-step review that included meeting directly with volunteers and staff members. What emerged from those conversations painted a clear picture: volunteers feel appreciated, respected, and proud to be part of something that saves lives across our county. The assessors particularly noted the charity’s commitment to volunteer health, safety, and welfare, alongside its genuine commitment to inclusivity.
Tim Bunting, the charity’s chief executive, described these individuals as the “unsung heroes” of the operation—people who give their time, skills, and passion so our air ambulance can respond to emergencies. Whether you’ve spotted the red helicopter approaching Fistral Beach or anywhere else in Cornwall, you’ve witnessed what these volunteers make possible.
Who Are These Volunteers and What Do They Do?
Walk around Newquay or any Cornish town, and you’ll spot them: volunteers collecting donations in jars, staffing the retail shops, or working behind the scenes at the airbase. These aren’t just casual contributors—they’re integral to the charity’s operation across multiple critical roles.
Volunteer Manager Jackie Eastwood is straightforward about their importance: “Simply put, we would not be able to provide the service we do without them.” That’s not hyperbole. The 300 ground crew volunteers perform tasks ranging from event support and fundraising to operational assistance at the airbase itself. Each role, no matter how it might seem on the surface, directly impacts the helicopter’s ability to respond to medical emergencies.
What makes this volunteer force special is the diversity of backgrounds and abilities they bring. The award specifically highlighted the charity’s inclusive approach—people from different communities and with varying capabilities all find meaningful ways to contribute. This isn’t about ticking boxes; the volunteers themselves emphasised how valued and included they feel. That sense of belonging transforms volunteering from a chore into a genuine calling, which explains why so many have stuck with it for years.
What This Means for Our Community
This award should matter to everyone who lives in or visits Cornwall. When you go to Newquay, explore Fistral Beach, or stay at dog-friendly accommodation across the county, you’re relying on services that depend partly on these volunteers’ dedication. Emergency response doesn’t clock out—neither do these volunteers.
If you’ve considered volunteering but weren’t sure where to start, Cornwall Air Ambulance represents an organisation that genuinely invests in your experience. The award’s focus on health, safety, and welfare means volunteers aren’t just thrown into roles; they’re supported and developed. For those who love our community and want meaningful work—whether you’re retired, between jobs, or simply passionate about helping—this is an opportunity to be part of something that saves lives.
Looking ahead, watch for volunteer recruitment drives. The charity’s commitment to this award standard means they’re actively seeking new volunteers across all areas. Whether it’s a few hours weekly in a retail shop or event support, there are roles for different availability levels. Contact the charity directly to learn more. Supporting our air ambulance service isn’t just about donations—it’s about people like you stepping forward to ensure the helicopter keeps flying and our crews keep responding when seconds count.
Source: Cornwall Air Ambulance volunteers praised in national award

